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Return & Refund

  • Online purchases

    If you were not satisfied with the item or made a wrong purchase, you may choose to get a refund or exchange within 7 days of purchase.

    Simply drop by any of the Guardian stores in Singapore to exchange or return your item.

    For all exchanges and returns, kindly bring the receipt and the item in its original packaging, the item should be in good condition. Please note that the delivery costs would not be refunded.

    In-store purchases

    The same rules as mentioned above apply. In addition, medicines are strictly not refundable or exchangeable.

  • If you have placed your Guardian orders via these platforms, please reach out to their respective Customer Service for your return and/or refund matters as the payment you have made is a secured transaction and the payment details are only accessible from their end.

  • In the event if an item is cancelled due to out of stock, there will be no charge to your credit card and the items will not be replaced. You may click on the ‘Notify Me’ button to be notified once stock is available via your email and repurchase on our website. Please be informed that the refund value will be based on the amount you have paid after promotion discount.

  • Guardian is committed to delivering the best products and services to its customers when purchased for their own consumption, their family and their close friends. We have decided not to limit the number of items you can purchase online, however please note that big orders might be reviewed by Guardian management as and when needed. We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers or distributors.

  • Guardian may refuse any order you place with our company. We may limit or cancel all or parts of orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we do change or cancel an order, we will attempt to notify you by contacting the e-mail, billing address, and/or phone number you have submitted with the order.


GUARDIAN SINGAPORE │ THE NO. 1 HEALTH AND BEAUTY RETAILER IN SINGAPORE ONLINE

With more than 116 stores island-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots into a holistic one-stop solution for customers' health and beauty needs. It continues to expand its product and service range to meet the redefinition of beauty by today's customers - where health meets beauty.

Now more than ever, it's imperative for us to take care of ourselves, our health! Every aspect of our lives is affected by it, from our mood to our appearances to our lifespan. We often forget that we must first take care of ourselves from the inside out. Remember, you are what you consume! Eating nutritious food doesn't stop when you grow up. Just as children consume milk formulas such as Pediasure to develop, teens and adults should consume supplements to maintain good health. We offer a range of Vitamin D, Vitamin B, Omega 3, Glucosamine and Prebiotic supplements from reputable brands that will help to further boost your health and physical well-being.

Enhance your beauty from the inside, then empower your body on the outside. Become more comfortable in your own skin with Bio Oils, formulated by many dermatologists to be the most efficient product for you. Additionally, we offer high-quality toothpaste products from brands like Sensodyne and Colgate that encourage others to smile when they see your bright smile!

We can help you take a step closer to showing the world your true, unique self by helping you choose the right health and beauty products.

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