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Shipping & Delivery

  • Ready status is defined as order is placed and being processed by Guardian

    Completed status is defined as order is packed and handed over to our 3rd party logistics partner.

  • We can deliver your order to any address within Singapore mainland (except these no-go zone) or you can also pick up your orders at selected available Guardian stores upon checkout.

  • Please refer to the delivery date options available for your order at checkout. Our team is working hard to ensure your orders are shipped to you in a timely manner.

  • For 'Supplier Direct Delivery' products, delivery will be by the supplier between Monday to Friday excluding Weekends and Public Holiday. It will not based on the delivery date and time you have chosen during checkout. The actual delivery date and time will be sent to you via email by our Guardian team.

  • We apply a flat delivery fee of $8 for orders below $40 for home deliveries. For Click and Collect, a flat delivery fee of $5 for orders below $20.

  • For now, we are pleased to offer free home delivery for orders of $40 and above and free Click & Collect for orders of $20 and above. Enjoy while it lasts!

    Please note that any partial cancellation by the customer which results in the total order amount to be less than $40 for home delivery and $20 for Click & Collect, customer will have to pay for the delivery charges.

    Please note that time slots and days are subject to availability and will be offered on a first-come-first-served basis.

  • For Home Delivery service, you can choose the delivery date and time slot for your order at checkout. We offer the following time slots:

    • 9.00am–6.00pm
    • 6.00pm –10.00pm

    Please note that time slots and days are subject to availability and will be offered on a first-come-first-served basis.

    For Click & Collect, the estimated collection date can be as early as 2 days depending on the store. Please select the store you would like to pick up from at the Delivery page, estimated collection date will be shown on the next page Review & Pay.

    Please note that time slots are subject to availability and will be offered on a first-come-first-served basis.

  • In the event that the delivered package is damaged, please indicate the damage on the Airway Bill upon signing off the package with our delivery provider.

  • Sensitive products such as intimate and sensual products will be placed in a brown paper bag and inserted into the delivery package box

    The paper bag will be plain, with absolutely no mention of our company/product. We ensure 100% privacy which you can't have while purchasing in physical stores!

  • At the moment, we regret that we deliver only within Singapore.

    Should we find that there is increasing demand for deliveries outside of Singapore, we will certainly find a way to expand our delivery service. Feel free to share your feedback with us.

  • Yes, you can. At checkout, you can choose to pick up your order from a store instead of having it delivered to a specific address. For your convenience, we are offering free delivery above $20 spent to selected Guardian store in Singapore. Below $20, there will be a delivery fee of $5. Upon checking out, you will be able to select the available stores for collection.

    By clicking on Store Locator, you can enter your postal code in order to find all stores nearby. You can also check the opening hours of the stores.

    In-store Purchases

    We are also pleased to offer free delivery for eligible in-store purchases. If your purchases total $200 or above in a single receipt, we can deliver your purchases to your doorstep for free within 5 working days.

    We deliver all products except beverages (with the exception of diabetic/nutritional drinks) and prescription medicines.

  • You may collect your orders at over 110 Click & Collect stores at the following locations

    118 Tai Seng59Macpherson MRT
    2Admiralty Place60Marina Bay Sands
    3Aljunied Blk11361Marine Terrace Blk59
    4Aljunied MRT62Millenia Walk
    5Amara Hotel63New Suntec City
    6Ang Mo Kio Blk44964New Tanglin Mall
    7Ang Mo Kio Blk70465Northpoint
    8Ang Mo Kio Hub66Northshore Plaza
    9Beauty World MRT67Novena Hospital
    10Bedok Central Blk21068Novena Square
    11Bedok Mall69Oasis Terrace
    12Bedok Reservoir Blk63270One KM
    13Bedok Reservoir Blk74471Our Tampines Hub
    14Bishan Blk51272Paragon
    15Bugis Junction73Parkway East Hospital
    16Bugis MRT74Parkway Parade
    17Bukit Batok Blk27575Paya Lebar MRT
    18Bukit Panjang Plaza76Paya Lebar Quarter
    19Canberra plaza77Plaza Singapura
    20Causeway Point78Raffles City
    21Chinatown Point79Raffles Place MRT
    22City Square Mall80Scotts Square
    23Citylink Mall81Seletar Mall
    24Clarke Quay Central82Sengkang Grand Mall
    25Clementi Mall83Serangoon Garden
    26Compass One84Serangoon Nex
    27Eastpoint Mall85Serangoon North Blk152
    28Funan Mall86Siglap Village
    29Fusionopolis87Somerset 313
    30Gleneagles Medical Centre88Star Vista
    31Great World89Sun Plaza
    32Greenwich Village90Sunshine Place CCK
    33Harbourfront Centre91Takashimaya
    34Hillview92Tampines Blk201E
    35Holland Shopping Centre93Tampines Blk622A
    36Hougang Blk20594Tampines Mall
    37Hougang Mall95Tampines MRT
    38i12 Katong96Tampines North Drive 2
    39IMM97Tanjong Pagar MRT
    40Income at Raffles98The Centrepoint
    41International Building99The Poiz Centre
    42Ion Orchard100The Woodleigh Mall
    43Jalan Bukit Merah101Thomson
    44Jalan Tiga Blk39102Tiong Bahru MRT
    45Jelita103Tiong Bahru Plaza
    46JEM104Toa Payoh Blk190
    47Jewel Changi Airport105Toa Payoh Blk520
    48Junction 8106UE Square
    49Jurong Point107United Square
    50Jurong West Blk503108Vivo
    51Kallang Leisure Park109Waterway Point
    52Kallang Wave Mall110West Mall
    53Kembangan MRT111Westgate
    54Lakeside MRT112White Sands Mall
    55Lavender MRT113Woodlands Blk888
    56Le Quest114Yew Tee MRT
    57Limbang SC#01-12115Yishun Blk101
    58Lot 1116Zhongshan Park

  • For Click & Collect orders, we regret to inform you that we are unable to support any changes to the chosen store location once the order has been confirmed. Once the selected delivery mode has been chosen, we regret to inform you that it can't be changed as well.

  • Yes. For home delivery, our courier service will send an SMS to notify you of the delivery.

    For click & collect service (self-collection) at our stores, you will receive an SMS once the order arrives at the store, to inform parcel is ready for your collection. Do note that we will keep your parcel at the choice of store for not more than 7 days once we have contacted you for the collection.

    Please note that if your mobile number is registered with either Do Not Call(DNC) or ScamShield, the SMS may be blocked. Please contact our customer service for more information and assistance.

  • If you have selected “Click and Collect” as your preferred delivery method, please arrange to collect your online order within 8 days from the day an SMS notification is sent to you notifying you of the arrival of your online order at the designated Guardian store and ready for collection. If you do not collect your online order within the 7 days’ period, your online order will be returned to our warehouse. We shall have the right to cancel your online order at our discretion and a refund will be issued to you (less S$5 handling fee of your online order) via your credit card that was used to make the purchase without further notice to you.


With more than 116 stores island-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots into a holistic one-stop solution for customers' health and beauty needs. It continues to expand its product and service range to meet the redefinition of beauty by today's customers - where health meets beauty.

Now more than ever, it's imperative for us to take care of ourselves, our health! Every aspect of our lives is affected by it, from our mood to our appearances to our lifespan. We often forget that we must first take care of ourselves from the inside out. Remember, you are what you consume! Eating nutritious food doesn't stop when you grow up. Just as children consume milk formulas such as Pediasure to develop, teens and adults should consume supplements to maintain good health. We offer a range of Vitamin D, Vitamin B, Omega 3, Glucosamine and Prebiotic supplements from reputable brands that will help to further boost your health and physical well-being.

Enhance your beauty from the inside, then empower your body on the outside. Become more comfortable in your own skin with Bio Oils, formulated by many dermatologists to be the most efficient product for you. Additionally, we offer high-quality toothpaste products from brands like Sensodyne and Colgate that encourage others to smile when they see your bright smile!

We can help you take a step closer to showing the world your true, unique self by helping you choose the right health and beauty products.

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