Order & Payment
- What modes of payment do you accept for online orders?
Guardian.com.sg accepts payment by credit or debit card. You can use any of the following cards:
- American Express
- When will my credit card be charged?
Generally, we do not charge purchases to your credit card until we ship the item(s) to you.
However, if you use a credit card that is associated with a checking account, we may pre-authorise your order amount with your card issuer at the time you place the order. This may affect your account balance.
- Is it safe to shop on your website?
Yes. To enable you to shop with peace of mind, we have implemented industry-standard measures to protect your information.
To keep your payment details secure, we have chosen to use Wirecard, a leading payment system. Wirecard is regulated by the German Banking Authority and major card organisations. All of Wirecard’s physical sites, processes and software are audited on a regular basis by independent third parties.
- Can I get PAssion Card points for an online order?
We are happy to offer you PAssion Card points online as well.
Getting your PAssion Card points is easy. Simply add your PAssion Card CAN number to your account or enter the number at checkout. It is a 16 digit CAN number found embossed on the reverse of your PAssion Card. Your points will be credited to your Guardian.com.sg account automatically. Please note that it can take up to 21 days until your points are added to your PAssion Card account.
- How can I check my TapForMore points balance?
Your TapForMore points balance will be printed on the invoice of your online order. You will receive the invoice via email and can also download the invoice within your account.
- Will the PAssion Card give me any additional benefits?
By entering your card number, you may also be entitled to exclusive discounts for PAssion Card holders.
- Can I redeem my PAssion Card points online?
Currently, we do not offer this feature. However, you can redeem the PAssion Card points you collected online at any of our participating Guardian stores.
We are working to make online redemption available soon – stay tuned for our update!