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Webcam Pharmacy

The Webcam Pharmacy is a free in-store service that lets you obtain medicine even if the resident pharmacist is off duty. Instead of waiting, you can use our webcam to consult with a Guardian pharmacist at another location

See list of Guardian stores with the webcam pharmacy
  • To obtain medicine using the Webcam Pharmacy, simply follow these steps.

    1. Request staff assistance

    2. Speak to our pharmacist online via our webcam

    • For pharmacy-only medicine, you would need to provide your name and contact number.
    • For prescription medicine, you would need to provide a valid prescription and the following personal details: NRIC/FIN/passport number, name, address, date of birth, contact number and email address (if available).

    3. Collect your medicine

  • The Webcam Pharmacy lets you obtain medicine safely and conveniently even when the resident pharmacist is off duty. This lets you avoid having to wait or return at a later time, while continuing to enjoy the quality care you deserve.

  • Before you receive your medicine, our pharmacist will assess you on the suitability of the medicine. The pharmacist will then ensure that our trained pharmacy technicians select the right medicine for you. Hence you can rest easy that you will receive the same professional service as if a pharmacist is standing right in front of you.

  • You can collect two types of medicines: pharmacy-only medicines and prescription medicines.

    Pharmacy-only medicines require pharmacists’ advice to ensure their safety and efficacy for you. You can obtain pharmacy-only medicine after consultation with the pharmacist.

    You can seek advice and obtain the following pharmacy-only medicines for:

    • Cold and flu
    • Cough
    • Allergy
    • Diarrhoea and gastric
    • Travel health
    • Eye redness/itchiness
    • Smoking cessation
    • Dental health
    • Fungal infections

    Prescription medicines require a valid prescription issued by a locally registered doctor, dentist or veterinarian. You would also need to speak with the pharmacist in order to collect the medicine.

  • In addition to our dedicated team of pharmacists, pharmacy technicians and pharmacy assistants, the Webcam Pharmacy is supported by:

    • A high-speed broadband connection to ensure the best web-counselling experience
    • Guardian Pharmacy System – our centralised patient record system that allows retrieval of the information needed to assess the suitability of medicine for you


With more than 116 stores island-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots into a holistic one-stop solution for customers' health and beauty needs. It continues to expand its product and service range to meet the redefinition of beauty by today's customers - where health meets beauty.

Now more than ever, it's imperative for us to take care of ourselves, our health! Every aspect of our lives is affected by it, from our mood to our appearances to our lifespan. We often forget that we must first take care of ourselves from the inside out. Remember, you are what you consume! Eating nutritious food doesn't stop when you grow up. Just as children consume milk formulas such as Pediasure to develop, teens and adults should consume supplements to maintain good health. We offer a range of Vitamin D, Vitamin B, Omega 3, Glucosamine and Prebiotic supplements from reputable brands that will help to further boost your health and physical well-being.

Enhance your beauty from the inside, then empower your body on the outside. Become more comfortable in your own skin with Bio Oils, formulated by many dermatologists to be the most efficient product for you. Additionally, we offer high-quality toothpaste products from brands like Sensodyne and Colgate that encourage others to smile when they see your bright smile!

We can help you take a step closer to showing the world your true, unique self by helping you choose the right health and beauty products.

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