Home > Get Quality Health Advice and Consultations for Free

Your Guardian Pharmacist
is now on MyDoc

Ask health-related questions and get expert advice from our qualified Guardian Pharmacists..

Singapore’s first public digital health consultation service

Guardian has partnered with MyDoc to simplify healthcare and extend our pharmaceutical services to users on-the-go. Users can simply download the MyDoc app on their mobile phones, ask a health question and start chatting real-time with our network of trained community pharmacists privately and securely.

With this partnership, Guardian Singapore hopes to bring convenience and flexibility to our consumers who may have health issues and need professional advice on-the-go. Simple, assessable and a convenient way of getting health advice, anytime, anywhere.

How it works?

Get health advice in three easy steps

step1

STEP 1

Download
MyDoc App

step2

STEP 2

Join the
Guardian Group

step3

STEP 3

Start Chatting

Features

Quality health advice assured

Qualified

Registered Pharmacists

Professional

Health Advice

Live

Consults on the go

Secure

Personal Data

Testimonials

Kind words from happy users

"Guardian on MyDoc has made it much easier for me to get trusted medical advice about my medication whenever I need it. Before this, I would need to visit a clinic, which took a long time or do online research, which could be confusing because of the amount of information.
Denise Woo, 27
Manager at a local tech start-up

"I use the Guardian service on MyDoc for many of my health-related queries and it has saved me a lot of time. This is a convenient, simple and quick way to deal with your health issues or queries even when I’ve got a busy day. A quick conversation with a pharmacist saves me hours every single time and helps me the results I want
Jeremy Foo, 31
Director, Prospr

FAQ

Need some help with MyDoc?
Browse frequently asked questions below, or email support@my-doc.com.

1. What is Guardian-MyDoc?

MyDoc is an online platform that enables people to get advice for general health concerns conveniently. Based in Singapore, the platform lets users securely chat with certified Guardian pharmacists and healthcare professionals.

2. Are the services on Guardian-MyDoc free?

Yes, the services on the platform are free.

3. Who are the panel of healthcare professionals for Guardian-MyDoc?

The panel of healthcare professionals are Guardian pharmacists and physicians registered with the Singapore Medical Council

4. What questions can I ask the healthcare professionals on the Guardian-MyDoc platform?

A Guardian pharmacist can advise you on pharmaceutical products, basic health questions and specific medication, while physicians will be on hand to answer medical-focused questions or provide health advice.

5. Can I talk to a healthcare professional while I am travelling?

The Guardian community on MyDoc can be accessed anywhere with an Internet connection.

6. What if my preferred healthcare provider is not on your list of professionals?

Guardian-MyDoc will provide professionals who are trained to use the platform. The healthcare professionals listed on our platform should not replace your existing providers and should be seen as an additional point of access to relevant medical information.

7. Is the platform secure and private?

The MyDoc platform is a secure website that holds data on behalf of the user. Users are owners of their healthcare data and control access to it. Users have the option of sharing data with any healthcare providers on the platform. At all times, the user is able to see others with whom they have shared any individual health record. 

MyDoc complies with data privacy protection requirements in Singapore.

8. How can I access the Guardian community on MyDoc?

You will need to download the MyDoc app, which is available for both Android and iOS platforms. After you register for an account, you will be able to access the Guardian community on MyDoc. If you are already a MyDoc user, you can join the Guardian community with your existing MyDoc account. For more information, visit http://www.guardian.com.sg/mydoc.

Download the MyDoc app and get started with asking a health question through the Guardian community today!

Disclaimer

Please note that MyDoc and its services are independent of Guardian. Except for advice given by Guardian's pharmacists via MyDoc Consult, Guardian takes no responsibility and shall not be liable for the services provided by MyDoc and/or advice given by its healthcare professionals.

MyDoc is an independent Singapore-based healthcare platform that enables secure chat and video consults with healthcare professionals. MyDoc’s diary also enables secure and private health information storage.

Guardian customers can access (at no additional charge) the services provided by MyDoc by signing up below.

Visit MyDoc's FAQ page to find out more about MyDoc.

Although our pharmacists will try their best to reply your queries as soon as possible, delays could be expected during weekends, public holidays and peak periods.

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